Troubleshooting

Difference Between Editing a Thrive Apprentice Content vs a Template

If you don’t know whether you are editing course content from Thrive Apprentice or editing a Thrive Apprentice template, then...

Thrive Architect Sidebar Control Panel Not Displayed – Autoptimize Conflict

Are you facing trouble editing a page or post in the Thrive Architect editor? This may be due to the...

I Want to Give Free Access to My SendOwl Products, but the Process Is Not Working – Why?

Issue In order to give free access to customers in SendOwl, to a course that you have created with Thrive...

Thrive Apprentice and WP Fastest Cache – Troubleshooting

If you have a Thrive Apprentice course on your website, for which you have set an “Access Rule”, and you...

A Member Did Not Get Access to a Purchased Course – Troubleshooting

In instances when a member has purchased your Thrive Apprentice course, but he/she was not granted access for some reason,...

Can’t Access the Thrive Apprentice “Design” Section – Troubleshooting

Issue This is a short troubleshooting article that will help you solve the issue: the design dashboard on Thrive Apprentice...

Can’t Edit Content with Thrive Architect – Troubleshooting

The Content Builder is designed so that you can only edit the content that you’ve created with the Content Builder...

Lesson List Element Showing Up in Editor But Not on Website – Troubleshooting

When you add the “Lesson List” element to your pages/posts, the Thrive Editor will show the element expanded, with all...

Loading Vidoes to be Compatible with Lazy-Loading and GDPR Compliant Plugins

If you’re using Thrive Architect and have added various videos to your pages/posts, but later have changed your mind, and...

Incoming Webhooks – Troubleshooting

In case you’re trying to use the “3rd Party Event” trigger type in Thrive Ultimatum (formerly known as “Incoming Webhooks”),...
>